Service Philosophy

If you are interested in purchasing our company’s products, we will wholeheartedly provide you with the following services:

Pre-sales service

With a serious and responsible attitude, we serve as attentive advisors and helpful assistants to our customers, ensuring that their investments deliver maximum value.

Provide customers with a detailed introduction to the product’s performance and advantages.
Based on the specific conditions and actual needs of the customer’s construction site, we will assist customers in selecting the appropriate equipment model.
Design and manufacture products according to customers’ special requirements.
Providing technical consulting on concrete pumping construction.

In-sales service

Assist customers with product transportation. Provide free on-site installation and commissioning of equipment. Perform pre-acceptance inspection of the product. Offer free on-site training for operators.

Assist customers with product transportation.
Free on-site installation and commissioning of the equipment.
Pre-acceptance of the product.
Free on-site training for operators.

After-sales service

Strengthen our service awareness to ensure customers can shop for Huaqiang Jinggong products without any worries. Solicit customer feedback on product usage and continuously improve service quality.

Assist customers in developing the initial concrete pumping plan.
Regularly inspect the products.
Quickly take the initiative and troubleshoot on-site.
Warranty parts delivered to your door.
Carry out major maintenance operations.

Service Commitment

✔Free installation and debugging
✔ Free on-site inspection of equipment operation conditions
✔ Offer free training to operators in various formats.
✔ We offer 24-hour rapid service around the clock. If users need assistance, simply dial the Huaqiang Jinggong Service Hotline or the local office phone number, and you’ll receive an immediate response. Our service personnel will arrive on-site as quickly as possible, in the shortest amount of time.
✔We are always ready to develop concrete delivery solutions for “new, special, and challenging” projects tailored to the user’s needs.
✔24-hour telephone standby service hotline:022-82109177

Service Commitment